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Dr.(Mrs)Babita Kumar Professor School of Business Studies Punjab Agricultural University Ludhiana,Punjab |
Mrs. Gagandeep Banga Professor School of Business Studies Punjab Agricultural University Ludhiana,Punjab |
Ms.Gurinder jeet Kaur MBA student School of Business Studies Punjab Agricultural University Ludhiana,Punjab |
The present paper analyses the project management maturity, project success, project challenges and the association between project management maturity and project success in IT industry . The survey conducted from large, medium and small firms combined the nine knowledge areas of the Project Management Body of Knowledge (PMBOK® Guide) with a Project Management Maturity Model (PMMM). Results indicate that, integration, cost and communication processes are matured as they are at level 4 in maturity which depicts that processes are managed and regularly measured. Scope, time, quality and procurement processes indicated less maturity as compared to other processes. Least maturity was found in HR and risk management among nine knowledge core areas. Key areas that required special attention are project control processes, informal communication and risk management. Lack of communication between project team members, lack of executive support, unclear business objectives, incorrect auditing of processes, inappropriate formal methodologies and others factors contributed to project being challenged. Quadruple constraint, system use and user satisfaction are important factor for project success. Project management maturity and project success were found to be highly correlated.
Keywords: Project management, Maturity, Project success, IT companies, Project challenges.
Over the past decade, organisations have been turning from operations to project management as part of their competitive advantage strategy. The most successful organisations employ project management as a strategic tool to drive change and achieve their business objectives (Rodriguez and Evrard, 2004)
As a discipline, project management has grown significantly, with standards, methodologies, international best practice and bodies of knowledge in place to inform practitioners. It is widely believed to have been used firstly developed as a management science by the military during the Second World War. Since then, it has been developed further through a number of stages which includes:
